Jhonatan C.
About Jhonatan C.
Jhonatan C. is a Customer Experience professional with a background in customer support and a degree in foreign languages. He has worked for various companies, including MailerLite and Automattic, and has a passion for technology, web design, and music.
Work at MailerLite
Jhonatan C. has been working at MailerLite in the Customer Experience department since 2020. His role involves enhancing customer interactions and ensuring satisfaction with the company's services. He operates remotely, contributing to the company's global outreach and support initiatives.
Previous Experience in Customer Support
Before joining MailerLite, Jhonatan C. worked at The Remote Company as a Customer Support representative from 2020 to 2022 in Vilna, Lithuania. He also served as a Customer Support Agent at Automattic from 2020 to 2023 in Colombia. Additionally, he was a Customer Success Specialist at Hostinger International from 2018 to 2020. His diverse experience in customer support roles has equipped him with skills in client interaction and problem resolution.
Education and Expertise
Jhonatan C. studied at Unidad Central del Valle del Cauca (UCEVA), where he pursued a degree in Licenciatura en lenguas extranjeras. He completed his studies from 2011 to 2018, earning the title of Licenciado. His educational background supports his expertise in communication and customer relations.
Interests and Hobbies
In addition to his professional pursuits, Jhonatan C. has a keen interest in new technologies. He enjoys web design and video games during his leisure time. Furthermore, he is a musician, which reflects his creative side and passion for the arts.