Katherine Thomas Manjooran
About Katherine Thomas Manjooran
Katherine Thomas Manjooran is a Customer Success Manager at Mailmodo, where she has improved the client onboarding process and enhanced customer satisfaction. She has a diverse background in marketing and brand management, with previous roles at notable companies such as FCB Ulka and Flipdish, and holds a Master's degree in Digital Marketing Strategy from Trinity College Dublin.
Current Role at Mailmodo
Katherine Thomas Manjooran serves as a Customer Success Manager at Mailmodo since 2022. In this role, she has played a key part in enhancing the client onboarding process, which has led to improved customer satisfaction. She acts as a trusted advisor for email marketing, successfully converting hero clients into reference customers. Her responsibilities include collaborating with cross-functional teams to leverage customer insights for developing relevant product features and identifying sales opportunities.
Previous Experience in Marketing and Brand Management
Katherine has a diverse background in marketing and brand management. She worked as a Senior Brand Executive at FCB Ulka from 2018 to 2019. Prior to that, she held various internships, including a Marketing Intern position at Flipdish in 2020 and an internship at The Week Magazine in 2014. Additionally, she served as an Account Manager at Clevertize Private Limited from 2020 to 2021, where she further developed her skills in client management and marketing strategies.
Educational Background in Digital Marketing and Media Studies
Katherine holds a Master's degree in Digital Marketing Strategy from Trinity College Dublin, which she completed in 2020. Prior to this, she earned a Bachelor's degree in Mass Communication/Media Studies from St. Xavier's College, graduating in 2016. She also completed a Certificate Course in Pâtisserie from Lavonne Academy of Baking Sciences and Pastry Arts in 2019. This educational background provides her with a solid foundation in both marketing and communication.
Internship Experience in Various Industries
Katherine has gained valuable experience through several internships across different sectors. She interned at Law & Kenneth Saatchi & Saatchi Pvt Ltd. in 2015 and at Leo Burnett in 2016. These roles allowed her to develop a comprehensive understanding of brand strategy and marketing communications. Her early experiences in diverse environments have contributed to her skill set and adaptability in the marketing field.