Vipin Dixit
About Vipin Dixit
Vipin Dixit is a Customer Success Manager with experience in various companies, currently working at Mailmodo since 2022. He has a background in Environmental Engineering and has held customer success roles at Survey2Connect and FieldAssist.
Current Role at Mailmodo
Vipin Dixit serves as a Customer Success Manager at Mailmodo, where he has been employed since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing client relationships and providing support to maximize the value customers derive from the company's offerings.
Previous Experience at Survey2Connect
Prior to his current position, Vipin worked as a Customer Success Manager at Survey2Connect from 2020 to 2022. During his tenure in Gurugram, Haryana, he was responsible for overseeing customer interactions and ensuring that clients received effective support and guidance to utilize the company's survey solutions.
Experience at FieldAssist
Vipin also held the position of Customer Success Manager at FieldAssist from 2018 to 2020. His role involved engaging with customers to facilitate their understanding of the platform and to address any issues they encountered. This experience contributed to his expertise in customer relationship management.
Educational Background
Vipin completed his Bachelor of Technology (B.Tech.) in Environmental Engineering Technology at the Indian Institute of Technology (Indian School of Mines), Dhanbad, from 2014 to 2018. Before that, he studied at Resonance Eduventures Limited, focusing on Physics, Chemistry, and Maths from 2013 to 2014. His early education was at John Milton Public School in Agra, where he studied from 2010 to 2012.
Internship Experience at Tata Steel
In 2016, Vipin gained practical experience as a Summer Trainee at Tata Steel for one month in Dhanbad, Jharkhand. This internship provided him with insights into the operations of a major industrial company and contributed to his professional development.