Maddie Frome
About Maddie Frome
Maddie Frome is a Customer Success Manager with a background in finance and diverse experience in customer success and sales roles. She has worked for several companies, including MainStreet and Prospa, and holds a Bachelor's degree in Finance from the University of South Carolina-Columbia.
Current Role at MainStreet
Maddie Frome currently serves as a Customer Success Manager at MainStreet, a position she has held since 2021. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. Her experience in customer success enables her to effectively address client needs and enhance their overall experience with the company.
Previous Experience at AddEvent, Inc.
Prior to her current role, Maddie worked at AddEvent, Inc. as a Customer Success Manager for a brief period in 2021. During her three-month tenure, she contributed to the company's customer engagement strategies and helped improve client retention efforts.
Career Background in Sales and Customer Success
Maddie has a diverse background in sales and customer success. She worked at Valiant in Sydney, Australia, where she held two positions: Inside Sales Representative and Credit Solutions Manager, both for six months in 2017. Following that, she spent three years at Prospa as a Customer Success Account Manager, further honing her skills in client management and support.
Educational Background in Finance
Maddie earned her Bachelor of Business Administration (B.B.A.) with a focus on Finance from the University of South Carolina-Columbia. She studied there from 2012 to 2016, gaining a solid foundation in financial principles and practices. Additionally, she completed her high school education at Mater Dei High School from 2008 to 2012.
Internship Experience
Maddie's internship experience includes a role as a Development Intern at Donahue Schriber in 2014, where she worked for two months in Costa Mesa, CA. She also served as an International Finance Intern at International Justice Mission in 2016 for two months in the Washington D.C. Metro Area, gaining valuable insights into finance and nonprofit operations.