Madeline Frome
About Madeline Frome
Madeline Frome is a Customer Success Manager currently employed at MainStreet since 2021, with a background in client relations and finance. She has held various roles in different organizations, including teaching in Vietnam and working in customer success and finance in the United States and Australia.
Work at MainStreet
Madeline Frome has been employed at MainStreet since 2021, initially serving as Customer Success Manager. In this role, she focused on enhancing customer satisfaction and ensuring successful product adoption. In 2022, she advanced to the position of Senior Customer Success Manager, where she continued to lead customer engagement initiatives until 2023. Her tenure at MainStreet has involved direct interaction with clients to address their needs and improve service delivery.
Current Role at Capital Creek Partners
Since 2023, Madeline Frome has worked as a Client Relations Associate at Capital Creek Partners in Austin, Texas. In this position, she is responsible for managing client relationships and ensuring effective communication between clients and the company. This role builds on her extensive experience in customer success and client management.
Previous Experience in Customer Success
Madeline Frome has a solid background in customer success roles. Before her time at MainStreet, she worked at Prospa as a Customer Success Account Manager from 2017 to 2020. She also briefly served as a Customer Success Manager at AddEvent, Inc. in 2021. These positions equipped her with skills in client management and support, contributing to her effectiveness in her current roles.
Educational Background
Madeline Frome studied at the University of South Carolina, where she earned a Bachelor of Business Administration (B.B.A.) with a focus on Finance from 2012 to 2016. Her education provided her with a strong foundation in business principles and financial management. Additionally, she attended Mater Dei High School from 2008 to 2012.
Internship and Early Career Experience
Madeline Frome gained valuable early career experience through various internships. In 2014, she interned at Donahue Schriber for two months, and in 2016, she worked as an International Finance Intern at International Justice Mission for two months. She also served as a Teacher for Coach for College in Da Nang, Vietnam, in 2015. These roles contributed to her professional development and understanding of different sectors.