Robert Rotondo
About Robert Rotondo
Robert Rotondo serves as the Lead Customer Success Manager at MajorClarity, where he has worked since 2018. He has a background in marketing and customer success, with previous roles at Dale Carnegie Training and MajorClarity.
Current Role at MajorClarity
Robert Rotondo serves as the Lead Customer Success Manager at MajorClarity, a position he has held since 2022. In this role, he is responsible for overseeing customer success initiatives and ensuring client satisfaction. His tenure at MajorClarity began in 2018, and he has progressed through various roles, including Senior Customer Success Manager from 2019 to 2022. He operates from the Richmond, Virginia area.
Previous Experience at MajorClarity
Before becoming the Lead Customer Success Manager, Robert Rotondo worked as a Senior Customer Success Manager at MajorClarity from 2019 to 2022. During this time, he contributed to enhancing customer relationships and driving success strategies. His experience at MajorClarity spans a total of six years, starting in 2018.
Professional Background at Dale Carnegie Training
Prior to his time at MajorClarity, Robert Rotondo worked at Dale Carnegie Training as a Senior Marketing Coordinator from 2007 to 2018. His eleven years in this role involved managing marketing initiatives and supporting customer engagement strategies, which laid the foundation for his later success in customer success management.
Education and Academic Credentials
Robert Rotondo earned a Bachelor of Science (B.S.) degree in Marketing from Siena College, where he studied from 2003 to 2007. This educational background provided him with essential knowledge and skills in marketing principles, which he has applied throughout his career.