Stephanie Brown
About Stephanie Brown
Stephanie Brown serves as the Customer Success Lead at MajorClarity, where she has worked since 2018. She has a diverse background, including experience as a Transportation Security Officer and an Automated Logistic Specialist in the U.S. Army.
Current Role at MajorClarity
Stephanie Brown serves as the Customer Success Lead at MajorClarity, a position she has held since 2018. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction. Her work involves collaborating with various teams to address customer needs and improve service delivery. Based in Richmond, Virginia, she has contributed to the company's growth and customer engagement strategies.
Education and Academic Background
Stephanie Brown has a diverse educational background. She studied at the University of Maryland - University College and also attended J. Sargeant Reynolds Community College, where she earned an associate degree from 2013 to 2016. Additionally, she completed her high school education at Brazoswood High School and L. C. Bird High School. This educational foundation has supported her professional development.
Previous Work Experience
Before joining MajorClarity, Stephanie Brown accumulated significant work experience. She worked as a Transportation Security Officer at the TSA from 2008 to 2014 in Richmond, Virginia, for six years. Prior to that, she served in the U.S. Army as an Automated Logistic Specialist from 2003 to 2007. These roles provided her with skills in security and logistics, contributing to her expertise in customer success.