Akshay Parkar
About Akshay Parkar
Akshay Parkar is a Customer Service Team Lead at makeO toothsi aligners, where he has worked since 2021. He has a background in customer service and relationship management, with previous roles at Teleperformance and Weddingz.in.
Current Role at makeO
Akshay Parkar currently serves as the Customer Service Team Lead at makeO toothsi aligners, a position he has held since 2021. In this role, he oversees customer service operations, ensuring that clients receive effective support and assistance. His experience in customer service has equipped him with the skills necessary to manage a team and address customer inquiries efficiently. He is based in Kurla, Maharashtra, India.
Previous Experience at makeO
Prior to his current role, Akshay Parkar worked at makeO toothsi aligners as a Relationship Manager from 2020 to 2023. During his tenure, he was responsible for managing customer relationships and facilitating communication between clients and the company. His experience in this position contributed to his understanding of customer needs and service delivery.
Career Background in Customer Service
Akshay Parkar has a diverse background in customer service. He worked as a Senior Customer Service Executive at Teleperformance from 2017 to 2019, where he developed skills in handling customer inquiries and resolving issues. Additionally, he served as a Debt Collector at Radius Global Solutions LLC for four months in 2020 and as a Relationship Manager at Weddingz.in from 2019 to 2020, further enhancing his customer interaction experience.
Education and Qualifications
Akshay Parkar studied at the Viva Institute of Science and Technology, where he earned a diploma in Mechanical Engineering and a diploma in Marine Engineering from 2011 to 2013. His educational background in engineering provides him with a technical foundation that may complement his roles in customer service and relationship management.