Vaibhav Sharma
About Vaibhav Sharma
Vaibhav Sharma serves as the City Head at toothsi in Pune, Maharashtra, where he manages start-up processes and evaluates program success through data analysis. He has a background in marketing, sales, and information technology, with extensive experience in the automotive industry, particularly with CARS24.
Current Role at toothsi
Vaibhav Sharma serves as the City Head at toothsi, a position he has held since 2021. In this role, he is responsible for managing city operations and overseeing the implementation of strategic initiatives. His focus includes enhancing customer experiences and driving growth within the organization. He utilizes data analysis to measure the success of programs and projects, ensuring that objectives are met effectively.
Previous Experience at CARS24
Vaibhav Sharma has extensive experience at CARS24, where he held multiple positions from 2016 to 2021. He began as a Senior Retail Associate, then progressed to Senior Retail Manager, and later served as Assistant Manager - Learning and Organizational Development. His final role at CARS24 was as Territory Manager. Throughout his tenure, he focused on sales growth, customer satisfaction, and professional development initiatives.
Educational Background
Vaibhav Sharma completed his Post Graduate Diploma in Management (PGDM) with a specialization in Marketing and Sales at the International Institute of Management Studies in Pune from 2012 to 2014. Prior to this, he earned a Bachelor of Computer Applications (BCA) from the Institute of Professional Studies in Gwalior, where he studied from 2008 to 2011. His educational background supports his expertise in both management and technology.
Professional Development Focus
Vaibhav Sharma emphasizes professional development in his roles. He has implemented training interventions aimed at enhancing individual capabilities. His approach is centered on creating performance-based environments that bridge gaps between people and processes. This focus on development contributes to improved professional relationships and organizational effectiveness.
Customer Centricity and Performance Metrics
Vaibhav Sharma has a strong commitment to customer centricity, particularly in the automotive industry. He has successfully driven procurement targets while achieving high Net Promoter Scores (NPS). His expertise includes analyzing data to inform strategies that enhance customer satisfaction and loyalty, which are critical components of business success.