Daniel Grayson
About Daniel Grayson
Daniel Grayson is a Technology Business Engineer at NET Xperts LLC, with over five years of experience in desktop support and IT roles. He has worked at various organizations, including Penn State University and Management Science Associates, Inc., and holds a Bachelor's Degree in Information Technology from Penn State University.
Current Role at NET Xperts LLC
Daniel Grayson serves as a Technology Business Engineer at NET Xperts LLC, a position he has held since 2019. In this role, he focuses on providing technology solutions and support to enhance business operations. His experience in IT allows him to address various technical challenges effectively, contributing to the company's success in Pittsburgh, PA.
Experience at Management Science Associates, Inc.
Daniel Grayson has been employed at Management Science Associates, Inc. as a Desktop Support Technician Level II since 2018. His responsibilities include troubleshooting and resolving technical issues for end-users, ensuring smooth operation of desktop systems. Prior to this role, he worked as a Desktop Support Technician Level I at the same company for six months in 2017.
Previous IT Roles at Penn State University
Daniel Grayson worked at Penn State University in various IT support roles. He served as an IT Consultant (Level 1 Help Desk Support) for two months in 2014, followed by a three-year tenure as an IT Technician (Level 2 Help Desk Support) from 2014 to 2017. His experience at the university provided him with a strong foundation in customer service and technical support.
Educational Background in Information Technology
Daniel Grayson studied at Penn State University, where he earned a Bachelor’s Degree in Information Technology. His studies spanned from 2014 to 2017, equipping him with essential knowledge and skills in the IT field, which he has applied throughout his professional career.
Previous Management Experience at Integrated Power Services
Before his IT career, Daniel Grayson worked as a Night Shift Manager at Integrated Power Services from 2012 to 2014. In this role, he was responsible for overseeing operations during night shifts, demonstrating his ability to manage teams and ensure productivity in a demanding environment.