Katherine White
About Katherine White
Katherine White is an Application Support Representative II at Management Science Associates, Inc. in Pittsburgh, Pennsylvania, where she has worked since 2022. She has a background in various roles, including case management and administrative support, and holds a Bachelor of Arts in Public Relations from Lock Haven University.
Work at Management Science Associates
Katherine White has been employed at Management Science Associates, Inc. as an Application Support Representative II since 2022. In this role, she collaborates with colleagues to enhance the quality of products and services offered by the company. Her responsibilities include creating and analyzing reports that detail application usage and call volume, which are communicated to clients. Additionally, she contributes to the development and delivery of training sessions for clients and new project personnel.
Previous Employment Experience
Before joining Management Science Associates, Katherine White worked in various roles. She served as a Case Manager at Help at Home, LLC from 2020 to 2022. Prior to that, she was an Administrative Assistant at CoreSource, A Trustmark Company for three months in 2015. Katherine also worked as a Patient Care Technician at UPMC from 2019 to 2020, and as a Sales Support representative at MGS Incorporated from 2017 to 2018. Her early career included a five-year tenure as an Associate at Panera Bread.
Education and Expertise
Katherine White studied at Lock Haven University of Pennsylvania, where she earned a Bachelor of Arts (B.A.) degree in Public Relations, Advertising, and Applied Communication from 2012 to 2015. This educational background supports her current role in application support, where communication and analytical skills are essential.
Background in Healthcare and Customer Service
Katherine White has a diverse background that includes experience in healthcare and customer service. She worked as a Patient Care Technician at UPMC, where she gained hands-on experience in patient care. Additionally, her role as a Case Manager at Help at Home, LLC involved working closely with clients to provide support and assistance. Her early experience at Panera Bread further developed her customer service skills.