Stephen Stoltz, Cpsm
About Stephen Stoltz, Cpsm
Stephen Stoltz is a Customer Support Lead at Management Science Associates, Inc., where he has worked since 2020. He previously held roles at Alcoa and Arconic, and he holds a Bachelor of Science in Supply Chain Management and Information Systems from the Smeal College of Business.
Current Role at Management Science Associates
Stephen Stoltz serves as the Customer Support Lead at Management Science Associates, Inc. since 2020. In this role, he manages a team that processes distributor data through data factories, ensuring accurate and timely data submissions. He oversees the enrollment of distributors into client participation programs and facilitates communication among distributors, data factories, manufacturer sales representatives, and client relations personnel. His responsibilities include promoting self-sufficiency in data reporting among distributors through the Distributor Portal and assisting them in reporting accurate shipments, sales, returns, and inventory of products.
Previous Experience at Alcoa and Arconic
Prior to his current position, Stephen Stoltz worked at Alcoa as the Central Transaction Team Lead from 2012 to 2016. He was based in Pittsburgh, PA, where he led a team responsible for various transaction processes. After his tenure at Alcoa, he joined Arconic as a Senior Specialist in Systems Support from 2016 to 2020, also in Pittsburgh, PA. In both roles, he developed skills in team management and systems support, contributing to his expertise in customer support.
Educational Background in Supply Chain Management
Stephen Stoltz earned a Bachelor of Science degree in Supply Chain Management and Information Systems from the Smeal College of Business at Pennsylvania State University. His studies at the university spanned from 2003 to 2007. This educational foundation has equipped him with the knowledge and skills necessary for his roles in customer support and data management.