Alice Albertini
About Alice Albertini
Alice Albertini is a Customer Support Officer at ManoMano in Paris, France, with a background in hospitality and language education. She holds a Bachelor's degree in Language, Culture and Society of China from Università Ca' Foscari Venezia and has worked in various roles in customer service and teaching.
Current Role at ManoMano
Alice Albertini has been employed as a Customer Support Officer at ManoMano since 2021. In this role, she is responsible for assisting customers with inquiries and providing support related to the company's products and services. Her position is based in Paris, Île-de-France, France, where she has contributed to enhancing customer satisfaction and engagement.
Previous Experience in Hospitality
Before joining ManoMano, Alice Albertini worked in the hospitality industry. She served as a Front Desk Agent at JW Marriott Grosvenor House London from 2019 to 2020 for 11 months. Additionally, she was a Front of House member at The Grosvenor Hotel for 7 months in 2019. These roles involved direct customer interaction and contributed to her skills in customer service.
Teaching Experience
Alice Albertini worked as an Italian Professor at AC LANGUES in Paris from 2020 to 2021. This role was conducted as an autoentrepreneur and lasted for 9 months. Through this position, she provided language instruction and cultural insights to her students, enhancing their understanding of the Italian language.
Educational Background
Alice Albertini studied at Università Ca' Foscari Venezia, where she earned a Bachelor's degree in Language, Culture, and Society of China from 2015 to 2018. She also attended Deyang Foreign Languages School from 2013 to 2014, focusing on Chinese and Chinese Culture, and achieved a Foreign Degree. Earlier, she completed her secondary education at Liceo Scientifico, obtaining a Diploma from 2010 to 2015.