Arnaud Forgues
About Arnaud Forgues
Arnaud Forgues is a Senior Engineering Manager at ManoMano, specializing in Delivery Experience and Fulfillment. With over 15 years of experience in the e-commerce industry, he has held various leadership roles at Rakuten-France and has a strong focus on agile processes and team autonomy.
Work at ManoMano
Arnaud Forgues has been serving as the Senior Engineering Manager for Delivery Experience & Fulfillment at ManoMano since 2021. In this role, he focuses on enhancing the delivery processes and fulfillment strategies within the e-commerce platform. His responsibilities include overseeing engineering teams, implementing agile methodologies, and ensuring high-quality outcomes in delivery operations. His position is based in Ville de Paris, Île-de-France, France.
Previous Experience at Rakuten-France
Arnaud Forgues held multiple roles at Rakuten-France over a span of 12 years. He began as a Software Engineer from 2003 to 2005, then progressed to Technical Project Manager and Lead Developer from 2005 to 2008. He later served as Technical Project Manager and Scrum Master from 2009 to 2013, and eventually became the Head of Software Development from 2012 to 2017. His final role at Rakuten was as Director of Software Development from 2018 to 2019. This extensive experience contributed to his expertise in software development and project management within the e-commerce sector.
Leadership Role at Kiute
From 2019 to 2021, Arnaud Forgues worked as the CTO and VP of Engineering at Kiute (formerly known as LeCiseau). In this leadership position, he was responsible for overseeing the engineering department and driving technological advancements within the company. His role involved strategic planning and the implementation of engineering best practices to support the company's growth and operational efficiency.
Education and Expertise
Arnaud Forgues studied at the Institut supérieur d'Electronique de Paris, where he earned a Master’s degree in Information Systems and achieved a Diplôme d'ingénieur from 2000 to 2003. With over 15 years of experience in the e-commerce industry and more than 2 years in Software as a Service (SaaS), he has developed a strong foundation in software development, project management, and agile methodologies.
Professional Approach and Philosophy
Arnaud Forgues promotes team autonomy and quality awareness within his teams by sharing his experience and fostering an optimistic work environment. He engages with business challenges and actively learns from his peers to enhance his skills. He acts as a liaison between technical teams and project stakeholders, ensuring effective communication through simplified and regular updates. His focus on implementing agile processes and strong organizational skills contributes to the delivery of high-quality work.