Camille Bur
About Camille Bur
Camille Bur is a Sales Quality & Process Manager at ManoMano, where she has worked since 2020. She has a diverse background in consulting and marketing, with previous roles at companies such as Orange, CGI Business Consulting, and Wavestone.
Current Role at ManoMano
Camille Bur serves as the Sales Quality & Process Manager - B2B at ManoMano since 2020. In this role, she manages a team of over six quality analysts focused on the French, Spanish, and Italian markets. Camille has implemented a quality assurance tool, Evaluagent, to monitor the performance of more than 50 sales agents. Her efforts have led to significant improvements in presales customer satisfaction, increasing the CSAT score by 2 points within one year. Additionally, she contributed to reducing sales onboarding time by 50% across three countries.
Previous Experience
Before joining ManoMano, Camille Bur held various positions in reputable organizations. She worked as a Marketing Assistant Product Manager at Orange for five months in 2015. Following that, she served as a Consultant at CGI Business Consulting for one month in 2017. Camille also worked at Wavestone as a Consultant specializing in Cybersecurity and Digital Trust from 2017 to 2020. Earlier in her career, she completed a summer internship as an Accounting Assistant at Crédit Agricole in 2012 and worked as a Consultant at Stonup for nine months in 2016.
Educational Background
Camille Bur has a strong educational foundation. She studied at Lycée Notre Dame du Grandchamp in Versailles, where she completed the Classe Préparatoire aux Grandes Ecoles from 2011 to 2013. She also attended Lycée Saint Jean Hulst, achieving a Scientific Baccalaureate from 2009 to 2011. Camille earned a Master in Management with a major in Digital Business from HEC Paris, where she studied from 2013 to 2017. Additionally, she studied Archeology and Art History at Université Paris-Sorbonne, obtaining a Licence in 2014.
Skills and Contributions
In her current role, Camille Bur has demonstrated strong leadership and process improvement skills. She has functionally trained and managed a team of quality analysts, focusing on enhancing the sales process. Camille has played a significant role as a Business Owner for Product Teams, contributing to product development and strategy. Her initiatives have led to measurable improvements in customer satisfaction and operational efficiency within the sales department.