Carla Pinna
About Carla Pinna
Carla Pinna is the Sellers Operation Manager for Spain at ManoMano, where she has worked since 2021. She has extensive experience in various roles at Amazon and other organizations, focusing on support, training, and operations in the e-commerce and hospitality sectors.
Current Role at ManoMano
Carla Pinna serves as the Sellers Operation Manager for Spain at ManoMano, a position she has held since 2021. In this role, she oversees operations related to sellers, ensuring efficient processes and support for the marketplace. Her responsibilities include enhancing seller performance and fostering strong relationships within the Spanish market.
Previous Experience at Amazon
Carla Pinna has extensive experience at Amazon, where she held multiple roles over several years. She worked as a Premium Selling Partner Support Associate (AMPS) - FBA Specialist for four months in 2019. Prior to that, she served as an IT Seller Support Associate from 2017 to 2019 for two years. Additionally, she was involved as a SPS Mentor/Coach Pilot Team member for three months in 2019 and as an EMEA Trainer for seven months in 2020. Her last role at Amazon was as a Premium Support Technical Account Manager, where she worked for one year from 2020 to 2021.
Education and Academic Background
Carla Pinna has a diverse educational background. She studied Humanities at Università degli Studi di Cagliari from 2011 to 2015. She also completed a Master's degree in International Hotel Management at LUISS Business School from 2016 to 2017. Additionally, she participated in an Erasmus program at Universitat d'Alacant in 2014, focusing on Humanities for 11 months.
Early Career and Internships
Carla began her career with various roles that provided her with foundational skills. She worked as a School Receptionist and Marketing Research Intern at Erin School of English in Dublin for three months in 2015. She also held positions as a Sales and Events & PA to GM Trainee at Le Méridien Barcelona for seven months in 2016 and as a Whatever Whenever Agent at W Barcelona for four months in 2017. Additionally, she served as a Business Development Representative for Springboard35.com for three months in 2017.
Skills and Professional Development
Carla Pinna possesses strong problem-solving skills and a proactive attitude, which enhance her effectiveness as a team player. She is committed to networking and teamwork, demonstrating adaptability and supportiveness in professional settings. Furthermore, she actively works on improving her communication skills in both personal and virtual environments. Carla has a passion for Neuro Linguistic Programming and Coaching techniques, which she applies to enhance communication and behavioral flexibility.