Carla Rodriguez Paramos
About Carla Rodriguez Paramos
Carla Rodriguez Paramos is a Seller Account Manager currently employed at ManoMano in Barcelona, Spain. She has a diverse background in account management and customer service, having worked for notable companies such as Airbnb, Booking.com, and TheFork.
Current Role at ManoMano
Carla Rodriguez Paramos serves as a Seller Account Manager at ManoMano since 2022. In this role, she is responsible for managing seller accounts, ensuring optimal performance, and facilitating communication between sellers and the platform. Her experience in account management contributes to her effectiveness in this position.
Previous Experience in Account Management
Prior to her current role, Carla worked as an Account Manager at TheFork, a TripAdvisor company, from 2019 to 2022. In this capacity, she managed client relationships and supported account growth. She also held the position of Key Account Manager at Club Ecommerce for six months in 2019, where she focused on key client accounts.
Customer Service Background
Carla has extensive experience in customer service roles. She worked as a Customer Service Specialist and Trainer at Airbnb from 2015 to 2017, where she trained new staff and handled customer inquiries. Additionally, she served as a Bilingual Customer Service Representative at Booking.com from 2012 to 2015, providing support to a diverse clientele.
Educational Background
Carla studied Ciencias Sociales at IES Bezmiliana, achieving her Bachiller Ciencias Sociales from 2002 to 2009. She furthered her education at Safa Icet, where she studied Administración y gestión de empresas and obtained a Grado Superior en Administración y Finanzas from 2009 to 2011.