Caroline Chantreau
About Caroline Chantreau
Caroline Chantreau is an E Merchandiser B2C at ManoMano, where she has worked since 2021. With extensive experience in e-commerce and product merchandising, she focuses on enhancing customer experience and optimizing product visibility.
Work at ManoMano
Caroline Chantreau has been serving as an E Merchandiser B2C at ManoMano since 2021. In this role, she collaborates closely with the Category Manager to improve product categorization and enhance the customer experience. She is responsible for implementing and optimizing merchandising strategies, utilizing customer feedback and performance data. Her focus includes maximizing conversion rates on key product pages by improving visuals and product descriptions. Additionally, she works on optimizing search engine queries to enhance customer search experiences on the ManoMano platform.
Previous Experience at Leroy Merlin
Prior to her current role, Caroline Chantreau accumulated extensive experience at Leroy Merlin. She worked as an Assistante produits - Jardin from 2017 to 2020, where she focused on garden products, including furniture and sun protection. She then transitioned to the role of Pilote de commercialisation - Jardin for one year, overseeing the commercialization of garden-related products. Earlier, she served as Chargée de publication web for eight months, managing online content related to various products. Her diverse roles at Leroy Merlin contributed to her expertise in product management and e-commerce.
Early Career and Other Roles
Caroline Chantreau began her career in communication and customer relations at TERRES & EAUX in 2013. She worked as Chargée de communication/web for six months, focusing on client relations. In 2015, she gained e-commerce experience as an Assistante E-Commerce at Auchan e-Commerce France for one month. Her early roles also include working as a Conseiller clients at DECATHLON FRANCE in 2011 and as an Agent d'accueil polyvalent at Majestic Cinema from 2012 to 2014. These positions provided her with a solid foundation in customer service and communication.
Skills in E-Commerce and Merchandising
Caroline Chantreau possesses strong skills in e-commerce and merchandising. She focuses on cross-selling strategies to increase product sales by ensuring complementary items are displayed together. Her ability to analyze customer feedback and performance data allows her to implement effective merchandising strategies. She also emphasizes optimizing product visuals and descriptions to enhance conversion rates. Her expertise in search engine optimization further contributes to improving customer search experiences on e-commerce platforms.