Henriette Kierspe
About Henriette Kierspe
Henriette Kierspe is the Business Operations Manager for Germany and France at ManoMano, where she has worked since 2021. She has a background in sociology and German studies, and has held various roles in marketing, research, and sales throughout her career.
Current Role at ManoMano
Henriette Kierspe serves as the Business Operations Manager for Germany and France at ManoMano. She has held this position since 2021 and is based in Paris, Île-de-France. In her role, she manages a business community for both the German and French platforms, focusing on recruitment, training, coaching, and quality control. Kierspe is responsible for KPI analysis and reporting, which aids in the strategic decision-making processes within the company.
Previous Experience at ManoMano
Prior to her current role, Henriette Kierspe worked at ManoMano as a Technical Account Manager for Germany and the UK from 2020 to 2021. During her time in this position, she was involved in various technical aspects of account management, contributing to the company's operations in the Paris region.
Educational Background
Henriette Kierspe obtained her Bachelor's degree in German Studies and Social Sciences from Bergische Universität Wuppertal, where she studied from 2012 to 2016. She later pursued a Master's degree in Sociology, completing her studies at the same university from 2016 to 2018. Additionally, she studied Sociology at the Faculté de Sciences Humaines et Sociales - Sorbonne (Université Paris Descartes) in 2018.
Work Experience Prior to ManoMano
Before joining ManoMano, Henriette Kierspe gained diverse experience in various roles. She worked as a Marketing Executive and Marketing Project Manager Intern at NV Gallery from 2018 to 2020. Additionally, she held positions as an Assistant Research Manager at Bergische Universität Wuppertal and Wuppertal Institut für Klima, Umwelt, Energie gGmbH in 2017. Her early career included roles in sales and customer service at Peek & Cloppenburg and H&M.
Key Initiatives at ManoMano
At ManoMano, Henriette Kierspe has implemented several key initiatives to enhance operational efficiency. She developed automations to streamline the recruitment process, which increased efficiency in hiring. Kierspe also implemented a quality charter aimed at ensuring quality standards and enhancing customer satisfaction. Furthermore, she conducts product tests in collaboration with commercial teams to ensure product quality.