Rodrigue C.

Senior Sre & Tech Incident Manager @ ManoMano

About Rodrigue C.

Rodrigue C. is a Senior SRE & Tech Incident Manager at Manomano, where he has worked since 2019. He has a background in web development and cloud architecture, with previous roles at Société Générale, Ngine Networks, and Devoteam Revolve.

Work at ManoMano

Rodrigue C. has been employed at ManoMano since 2019, serving as a Senior Site Reliability Engineer (SRE) and Tech Incident Manager. In this role, he is responsible for managing technical incidents and ensuring the reliability of the platform. He leads initiatives such as GameDays to simulate failure scenarios, which helps improve incident response strategies. His focus includes developing and monitoring key performance indicators (KPIs) to measure Mean Time to Recovery (MTTR) and Mean Time to Detection (MTTD) for incidents.

Previous Experience

Before joining ManoMano, Rodrigue C. worked at several organizations in various technical roles. He was a Consultant Cloud & Data Architect at Devoteam Revolve from 2017 to 2019, where he worked with Air-Liquide. Prior to that, he completed internships in web development and quality assurance at Ngine Networks in 2013, and at Société Générale from 2016 to 2017. He also held a position as an Assistant Technique et Pédagogique Web at Web@cademie from 2014 to 2015 and worked as a Symfony2 Developer intern at Expertissim.com in 2015.

Education and Expertise

Rodrigue C. studied at EPITECH - European Institute of Technology, where he focused on Information Technology, earning the title of Expert en Technologies de l’Information from 2012 to 2017. He also attended Chung-Ang University for a year, studying Computer Engineering from 2015 to 2016. His educational background provides a solid foundation in technology and incident management, which he applies in his current role.

Incident Management and Leadership

In his current position, Rodrigue C. organizes and leads crisis meetings to ensure effective incident resolution and communication among teams. He acts as the Product Owner for incident management tools, overseeing their development and optimization. Additionally, he provides weekly dashboards to track and analyze incident trends and performance, contributing to the overall improvement of incident management processes.

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