Valentina Susca
About Valentina Susca
Valentina Susca is a Disputes and Litigations Manager at ManoMano in Paris, France, with a background in legal studies and extensive experience in customer care and fraud management. She holds a Bachelor of Legal Studies from Università degli Studi di Bari and has been in her current role since 2021.
Work at ManoMano
Valentina Susca has held multiple positions at ManoMano, a leading online marketplace for DIY and home improvement products. She began her career at the company in 2017 as a Customer Care Assistant, where she worked for five months. She then progressed to the role of Customer Care Supervisor from 2017 to 2018. Following this, she served as the Customer Care Manager for Italy, focusing on fraud and PayPal disputes from 2018 to 2019. Valentina advanced to the position of Responsable gestion flux financiers et fraudes, which she held from 2019 to 2021. Currently, she is the Disputes and Litigations Manager, a role she has occupied since 2021 in Paris, Ile-de-France.
Education and Expertise
Valentina Susca completed her higher education at Università degli Studi di Bari, where she studied for a laurea magistrale in giurisprudenza and earned a Bachelor of Legal Studies from 2006 to 2013. She furthered her legal qualifications by obtaining the Abilitazione alla professione di avvocato from Corte d'appello di Bari in 2016. Additionally, she studied at Liceo Scientifico, achieving a linguistico diploma from 2001 to 2006. Her educational background provides her with a solid foundation in legal studies and expertise in managing disputes and litigations.
Background
Valentina Susca has a diverse background in customer care and legal management. Her career at ManoMano began in 2017, and she has progressively taken on more responsibilities within the company. Her experience spans various roles, including customer care and financial fraud management, which have equipped her with the skills necessary for her current position. Valentina's legal education complements her professional experience, allowing her to effectively handle disputes and litigations.
Professional Development
Valentina Susca has engaged in continuous professional development throughout her career. After completing her legal studies, she obtained the necessary qualifications to practice law in Italy. Her roles at ManoMano have allowed her to develop expertise in customer care, fraud management, and litigation. This combination of education and practical experience has enabled her to advance within the company and take on her current managerial role.