Viviana Palomino Lazo
About Viviana Palomino Lazo
Viviana Palomino Lazo is a Kundenbetreuer at ManoMano in Paris, where she has worked since 2020. She has a background in customer service within the eCommerce sector and holds qualifications in Economics and Fashion Design.
Work at ManoMano
Viviana Palomino Lazo has been employed at ManoMano as a Kundenbetreuer since 2020. In this role, she operates within the Paris and surrounding areas, contributing to customer service efforts in the eCommerce sector. Her responsibilities include addressing customer inquiries and providing support to enhance the overall shopping experience.
Previous Experience at Sarenza
Before joining ManoMano, Viviana worked at Sarenza as a Kundenbetreuer from 2019 to 2020. During her 10-month tenure, she focused on delivering quality customer service in the eCommerce environment, further developing her skills in handling customer interactions and resolving issues.
Education and Expertise
Viviana studied at Fachhochschule Hannover, where she focused on Economics and completed her A-Levels in Economy from 2002 to 2003. Additionally, she attended FADM Private University, where she studied Fashion Design and Custom Tailoring, earning a High School Diploma from 2004 to 2006. This educational background supports her understanding of both economic principles and design.
Customer Service Experience
Viviana possesses extensive experience in customer service, particularly within the eCommerce industry. Her background includes a focus on sectors such as airlines and hotels, equipping her with the skills necessary to manage diverse customer needs and expectations effectively.
Professional Skills and Attributes
Viviana is known for her proactive approach and solution-driven mindset in her professional roles. She demonstrates a strong team mentality and is committed to achieving set goals, which contributes positively to her work environment and team dynamics.