James Yorgason
About James Yorgason
James Yorgason is the Senior Manager of Digital Campaign Success at Manta, where he oversees a team focused on business-to-business clients. He has a background in customer service and management, having worked at Boostability in various roles before joining Manta in 2022.
Current Role at Manta.io
James Yorgason serves as the Senior Manager of Digital Campaign Success at Manta. He has held this position since 2022, working in Lehi, Utah. In this role, he oversees a team of Digital Campaign Success Managers who focus on Manta's direct business-to-business clients. His responsibilities include spearheading the development and improvement of processes, policies, and strategies to enhance the effectiveness of the team.
Previous Experience at Boostability
Prior to his current role at Manta, James Yorgason worked at Boostability for several years. He started as a Customer Service Representative and Mentor from 2016 to 2019. He then advanced to the position of Customer Service Team Lead from 2019 to 2021, and subsequently became a Customer Service Supervisor in 2021. His tenure at Boostability spanned various roles, allowing him to develop significant expertise in customer service management.
Education and Qualifications
James Yorgason studied at Utah Valley University, where he earned an Associate of Science (A.S.) degree in General Studies from 2008 to 2010. He then attended Southern Virginia University, achieving a Bachelor of Business Administration (B.B.A.) in Business Administration and Management from 2010 to 2012. His educational background provides a solid foundation for his career in management and customer service.
Leadership and Strategic Development
In his role at Manta, James Yorgason leads the creation, development, and improvement of strategic plans aimed at enhancing department productivity and culture. He collaborates closely with the Vice President of Operations to ensure the success of the company's Success Management team. His leadership focuses on driving significant improvements in the overall performance and success of the team.