Amit Kumar
About Amit Kumar
Amit Kumar is a Customer Service Executive at MapmyIndia, where he has worked since 2018. He holds a Bachelor of Arts and an MBA, and has previous experience in customer service roles at Blue Dart Express and as a supervisor at Cafe Coffee Day.
Work at MapmyIndia
Amit Kumar has been employed at MapmyIndia as a Customer Service Executive since 2018. His role involves managing customer inquiries and providing support to ensure a positive experience for users of the company's mapping and navigation services. Based in New Delhi, he has contributed to the company's customer service operations for six years.
Education and Expertise
Amit Kumar holds a Master of Business Administration from Amity Business School, which he completed between 2010 and 2012. He also earned a Bachelor of Technology from Uttar Pradesh Technical University from 2005 to 2009. Earlier, he achieved a Bachelor of Arts from Mahashri Dayanand University, where he studied from 2003 to 2006. Additionally, he attended Punjab Technical University for one year in 2008-2009.
Previous Work Experience
Before joining MapmyIndia, Amit Kumar worked at Blue Dart Express Limited as a Customer Service Executive from 2015 to 2017. His responsibilities included handling customer queries and ensuring service efficiency. He also briefly served as a Supervisor - Operations at Cafe Coffee Day in 2014, where he managed operational tasks for a period of three months.
Professional Background
Amit Kumar's professional background includes extensive experience in customer service roles. His tenure at Blue Dart Express Limited and his current position at MapmyIndia highlight his commitment to customer satisfaction and operational efficiency. His educational qualifications support his expertise in business management and technology.