Puneet Nasa
About Puneet Nasa
Puneet Nasa serves as the Operations Head for Customer Satisfaction at MapmyIndia, a position he has held since 2018. He has prior experience as an Assistant Manager at SDDiet and a Team Leader at Snapdeal.
Work at MapmyIndia
Puneet Nasa has served as the Operations Head for Customer Satisfaction at MapmyIndia since 2018. In this role, he is responsible for overseeing customer service operations and ensuring high levels of customer satisfaction. His tenure at MapmyIndia has lasted for six years, during which he has contributed to enhancing the customer experience and streamlining operational processes.
Previous Experience in Customer Operations
Before joining MapmyIndia, Puneet Nasa worked at SDDiet as an Assistant Manager from 2015 to 2018. His responsibilities included managing customer interactions and improving service delivery. Additionally, he held a position as a Team Leader at Snapdeal for seven months in 2015, where he led a team focused on customer service operations.
Education and Expertise
Puneet Nasa completed his Bachelor of Technology degree at Baldev Ram Mirdha Institute of Technology in Jaipur from 2007 to 2011. He also attended St. Peter's Convent School from 1995 to 2005, where he completed his primary and secondary education. His educational background provides a foundation for his expertise in operations and customer service.
Career Timeline
Puneet Nasa's career began after completing his education. He worked at Snapdeal in 2015 for a brief period before moving to SDDiet, where he served as Assistant Manager for three years. He has been with MapmyIndia since 2018, where he has focused on customer satisfaction and operational efficiency.