Sonam Rawat
About Sonam Rawat
Sonam Rawat serves as the Vice President at CE Info Systems Pvt. Ltd. and has extensive experience in sales and customer relationship management, particularly within MapmyIndia, where she has held various leadership roles since 2009.
Work at MapmyIndia
Sonam Rawat has held multiple positions at MapmyIndia since 2009. She currently serves as Vice President, a role she has occupied since 2022. Prior to this, she worked as General Manager of Sales & Service for 12 years, and as Senior Regional Manager for 15 years. From 2015 to 2021, she was Associate Vice President of Telematics Sales & Operations, and from 2018 to 2021, she held the position of Vice President of Telematics Sales & Channel Distribution Sales India. Her tenure at MapmyIndia has been marked by a focus on customer service and operational excellence.
Education and Expertise
Sonam Rawat studied at Queen Mary School, where she earned a Bachelor's degree in English, Hindi, Economics, and Political Science from 2005 to 2006. She also studied Humanities at Delhi University, where she has been pursuing a Bachelor's degree since 2003. Her educational background has provided her with a strong foundation in communication and analytical skills, which she applies in her professional roles.
Background
Before her extensive career at MapmyIndia, Sonam Rawat worked at Standard Chartered Bank as a Senior Executive from 2002 to 2007. This experience contributed to her development in customer service and banking operations. Her career trajectory reflects a consistent focus on service management and customer relationship management across various sectors.
Achievements
Sonam Rawat has established a reputation for her strong negotiation skills and success in client relationship management. Her experience spans various service lines and business verticals, showcasing her versatility in corporate sales and business development. She has a passion for customer service and has made significant contributions to service management operations, emphasizing continual service improvement.