Adam Staples
About Adam Staples
Adam Staples is a Customer Success Manager at Aprimo, where he has worked since 2012. He has a background in project management and technical sales support, with previous roles at Comm-Works and Galvin Technologies.
Current Role at Aprimo
Adam Staples currently serves as a Customer Success Manager at Aprimo, a Teradata Company, since 2012. In this role, he focuses on enhancing customer satisfaction and retention through strategic service delivery initiatives. His responsibilities include managing customer success strategies and ensuring that clients receive optimal value from Aprimo's offerings. Staples operates from Indianapolis, Indiana, where he leverages his extensive experience to foster strong relationships with clients.
Previous Experience at Comm-Works
Prior to his current position, Adam Staples worked at Comm-Works from 2006 to 2008. He held the role of Team Lead Project Manager for two years in Carmel, Indiana, where he was responsible for overseeing project execution and team coordination. Additionally, he served as a Project Coordinator for eight months in 2006, contributing to project management efforts and team collaboration.
Experience at Galvin Technologies
Adam Staples was employed at Galvin Technologies from 2011 to 2012 as an Account Executive/Technical Sales Support. His role involved providing technical sales support and managing client accounts. He also worked as a Project Manager at Galvin Technologies from 2008 to 2011, where he led project initiatives and coordinated cross-functional teams to ensure successful project outcomes.
Educational Background
Adam Staples earned a Bachelor of Arts degree from Purdue University, where he studied Telecommunications, Video Production, and History from 1997 to 2001. He later pursued a Master's degree in Business Administration at Indiana Wesleyan University, completing his studies from 2011 to 2013. His educational background equips him with a diverse skill set applicable to his roles in customer success and project management.
Skills and Expertise
Adam Staples possesses a strong background in technical sales support and project management. His experience in cross-functional team leadership enables him to contribute to seamless customer experiences. His expertise in managing customer success strategies is supported by his extensive career in various roles across different organizations, allowing him to effectively address client needs and enhance service delivery.