Alistair Hutchison
About Alistair Hutchison
Alistair Hutchison is a Customer Success Manager currently working at Mapp Digital in London, England. He has a background in customer success and data operations, with previous roles at 51Degrees in Reading, United Kingdom, and holds a Higher National Diploma in Environment, Economics & Ecology from the University of York.
Work at Mapp Digital
Alistair Hutchison has been employed as a Customer Success Manager at Mapp Digital since 2021. In this role, he is responsible for ensuring client satisfaction and fostering strong relationships with customers. Mapp Digital specializes in marketing technology solutions, and Hutchison's expertise contributes to the company's commitment to delivering effective customer support and engagement.
Previous Experience at 51Degrees
Prior to joining Mapp Digital, Alistair Hutchison worked at 51Degrees - Fast & Accurate Device Detection for a total of four years in various roles. He served as a Customer Success Manager from 2019 to 2021, a Customer Experience Advocate from 2017 to 2019, a Data Operations Supervisor from 2016 to 2017, and a Data Operator from 2014 to 2016. His progressive responsibilities at 51Degrees involved managing customer relationships, overseeing data operations, and enhancing customer experiences.
Education and Expertise
Alistair Hutchison studied at the University of York, where he focused on Environment, Economics & Ecology. He achieved a Higher National Diploma between 2010 and 2012. This educational background provides him with a solid foundation in analytical thinking and problem-solving, which are essential skills in his current role in customer success.
Career Timeline
Alistair Hutchison's career spans several years in customer success and data operations. He began his professional journey at 51Degrees in 2014 as a Data Operator. Over the years, he advanced through various positions, culminating in his role as Customer Success Manager. His experience reflects a strong commitment to customer service and operational excellence.