Steve Warren
About Steve Warren
Steve Warren is the Chief Executive Officer of Mapp Digital, where he has worked since 2017. He has a background in telecommunications and business, with previous roles including Chief Revenue Officer at Mapp Digital and Chief Customer Officer at Teradata.
Current Role as Chief Executive Officer
Steve Warren serves as the Chief Executive Officer at Mapp Digital, a position he has held since 2017. He operates from Marco Island, Florida, where he oversees the company's strategic direction and overall operations. His leadership focuses on enhancing customer experiences and driving business growth. Warren's extensive background in revenue management and customer success informs his approach to leading Mapp Digital.
Previous Experience at Mapp Digital
Before becoming CEO, Steve Warren worked at Mapp Digital as the Chief Revenue Officer from 2016 to 2017 in Indianapolis, Indiana. During his tenure, he managed global revenue and P&L responsibilities, contributing to the company's financial health and strategic initiatives. His role involved developing revenue strategies that aligned with customer needs and market trends.
Educational Background
Steve Warren attended Indiana University Bloomington, where he studied Telecommunications and Business, earning a Bachelor of Science degree from 1986 to 1990. He also completed his high school education at Frankfort High School from 1982 to 1986. His educational background has provided a foundation for his career in business and technology.
Career History and Key Roles
Warren has held several key positions throughout his career. He worked at Teradata as Chief Customer Officer for six months in 2016 and served as Vice President & General Manager of Teradata Interactive from 2012 to 2015. His experience also includes a role as VP of Business Development & Client Success at Fifth Gear from 2004 to 2012, where he was instrumental in driving customer success and technology investment returns.
Focus on Customer Success
Steve Warren emphasizes a customer-first approach in his leadership roles. He has managed the entire customer lifecycle for Teradata's Marketing Applications Division, ensuring that customer success leads to referrals and positive success stories. His focus on customer satisfaction has been a consistent theme throughout his career, influencing his strategies and decision-making.