Vladimir Breahna
About Vladimir Breahna
Vladimir Breahna is a Technical Support Manager at Mapp Digital, where he leads the Advanced Technical Support Team and manages complex customer issues. He holds a Bachelor's Degree in Economic IT and has extensive experience in international team management.
Work at Mapp Digital
Vladimir Breahna serves as the Technical Support Manager at Mapp Digital, a position he has held since 2017. He leads the Advanced Technical Support Team, focusing on resolving escalated and complex customer issues. His role involves driving Mapp's global Technical Support program, which is essential for ensuring customer success through effective issue resolution. Breahna's leadership in this capacity emphasizes his commitment to meeting and exceeding business targets in an international context.
Education and Expertise
Vladimir Breahna studied Mathematics and Computer Science at 'Ion Borcea' Technical College in Buhusi, where he completed his high school education from 2000 to 2004. He furthered his education at Universitatea Româno-Americană din București, earning a Bachelor's Degree in Economic IT from 2004 to 2008. This educational background provides him with a strong foundation in both technical and economic aspects of information technology.
Background
Vladimir Breahna has a diverse background in technical support and team management. His experience includes managing a team in an international context, which highlights his ability to navigate complex customer issues while maintaining a focus on business objectives. His tenure at Mapp Digital has equipped him with the skills necessary to lead technical support initiatives effectively.
Achievements
In his role at Mapp Digital, Vladimir Breahna has been instrumental in driving the company's global Technical Support program. His leadership has contributed to the effective resolution of customer issues, ensuring high levels of customer satisfaction. Breahna's ability to manage a team and meet business targets underscores his professional achievements in the technical support field.