Yağmur Bakici Lachaud
About Yağmur Bakici Lachaud
Yağmur Bakici Lachaud is a Customer Success Project Manager at Mapp Digital, specializing in Northern Europe and France. She holds a Bachelor's degree in Science of Economics and a Master's degree in Digital Marketing and Communication, with additional studies in Economics and Communication.
Work at Mapp Digital
Yağmur Bakici Lachaud has been employed at Mapp Digital since 2021, where she holds the position of Customer Success Project Manager for Northern Europe and France. In this role, she is responsible for managing customer relationships and ensuring the successful implementation of Mapp Digital's solutions. Prior to her current position, she served as Customer Success Project Manager for France from 2019 to 2021, contributing to the company's growth in the region.
Education and Expertise
Yağmur Bakici Lachaud holds a Bachelor's degree in Science of Economics from Université de Montpellier, which she completed from 2011 to 2015. She also participated in an Erasmus program at Vrije Universiteit Brussel, studying Economics and Communication from 2013 to 2014. Additionally, she earned a Master's degree in Digital Marketing and Communication from Rennes School of Business in 2016. In 2019, she completed a Full Stack Developer Bootcamp at Ironhack, enhancing her technical skills.
Background
Before joining Mapp Digital, Yağmur Bakici Lachaud worked at Oracle as a Customer Engagement Manager for the EMEA region from 2017 to 2018. She also gained experience as a Digital Marketing and Communication Assistant at Societe Generale Corporate and Investment Banking in 2016. Her diverse background in customer engagement, digital marketing, and project management has equipped her with a broad skill set applicable to her current role.
Professional Experience
Yağmur Bakici Lachaud's professional journey includes significant roles in customer success and digital marketing. At Mapp Digital, she has focused on customer success management, while her previous experience at Oracle involved customer engagement strategies across the EMEA region. Her role at Societe Generale provided her with foundational experience in digital marketing and communication, contributing to her comprehensive understanding of customer needs.