Bethany Dietrich
About Bethany Dietrich
Bethany Dietrich is a Customer Success Manager at Mappedin, where she has worked since 2021. She has a diverse background in customer service and security, with previous roles at Gore Mutual Insurance, Tone-Gar Security Services, and Grand River Hospital.
Work at Mappedin
Bethany Dietrich has been serving as a Customer Success Manager at Mappedin since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring clients effectively utilize Mappedin's services. Her responsibilities include managing customer relationships, addressing inquiries, and providing support to optimize user experience.
Previous Employment Experience
Before joining Mappedin, Bethany held various positions in different organizations. She worked at Gore Mutual Insurance as a Personal Property Claim Care Advisor for four months in 2020, and previously served as an Auto Physical Damage Claim Care Advisor for ten months from 2019 to 2020. Additionally, she was a Project Coordinator at eSolutionsGroup for seven months in 2021 and worked as a Security Lead at Tone-Gar Security Services Inc. for ten months in 2017-2018.
Education and Expertise
Bethany Dietrich studied at Conestoga College, where she earned a Graduate Certificate in Advanced Police Studies from 2016 to 2017. She also completed a Diploma in Police Foundations from 2014 to 2016. Her educational background provides her with a strong foundation in security and customer service principles.
Background in Security Roles
Bethany has extensive experience in security roles, having worked as a Security Officer at Grand River Hospital for seven months in 2019 and as a Security Guard/Bylaw Enforcement at Grand River Conservation Authority for one year from 2015 to 2016. These positions involved ensuring safety and compliance within the facilities.