✨ Christelle Mombo Zigah
About ✨ Christelle Mombo Zigah
Christelle Mombo Zigah is a founding member at Marble Collective and has held various leadership roles at Cisco, including Regional Customer Success Leader and AppDynamics Renewals Strategy and Planning Leader. She possesses extensive experience in customer success, sales management, and business development across multiple industries and is fluent in French, English, and Spanish.
Work at Marble Collective
Christelle Mombo Zigah serves as a Founding Member at Marble Collective, a position she has held since 2022. In this role, she contributes to the strategic direction and operational execution of the organization. Her experience in customer success and sales management informs her approach to building and nurturing client relationships.
Education and Expertise
Christelle holds a Master's degree in International Economics from the University of Paris I: Panthéon-Sorbonne, completed between 2005 and 2007. She has also participated in the Stanford LEAD Executive Leadership program at Stanford University Graduate School of Business from 2021 to 2022. Additionally, she has earned Bachelor's degrees in International Economic Development from both Institut d'Etudes Européennes (Paris 8) and Södertörn University through the Erasmus program.
Background
Christelle has a diverse professional background, having worked in various roles across multiple organizations. She served as a Regional Customer Success Leader at Cisco from 2022 to 2024 and held several positions at Cisco Meraki, including Team Lead for Channel Sales in Canada. Her earlier career included a role as Sales Manager for North America at VICBAG GROUP and as Vice President of Business Development Europe at Bank of the West, BNP Paribas.
Achievements
During her career, Christelle has developed cross-functional innovations that improved customer experience through AI, targeting a total addressable market of $750 million. She has also implemented solutions that increased customer satisfaction by 30%. Her expertise is further demonstrated by her ITIL4 Foundations certification and advanced skills in data visualization and CRM tools, including Tableau and Salesforce.
Multilingual Capabilities
Christelle is fluent in French, English, and Spanish, showcasing her multilingual capabilities. This proficiency allows her to engage effectively with diverse client bases and enhance communication in international business environments.