Ryan Roberts
About Ryan Roberts
Ryan Roberts is a Software Technical Support professional at Marcone Supply, where he has worked since 2011. He holds a BAS in Computer Networking and Information Security from ITT Technical Institute, where he studied from 2003 to 2007.
Work at Marcone Supply
Ryan Roberts has been employed at Marcone Supply since 2011, where he serves as a Software Technical Support professional. Over his 13 years in this role, he has contributed to the company's technical support operations, assisting customers with software-related inquiries and issues. His extensive experience in this position has equipped him with a deep understanding of the software products offered by Marcone Supply.
Education and Expertise
Ryan Roberts studied at ITT Technical Institute from 2003 to 2007, where he focused on Computer Networking and Information Security. He earned a Bachelor of Applied Science (BAS) degree during his four years of study. This educational background has provided him with a solid foundation in technical skills relevant to his current role in software support.
Previous Work Experience
Before joining Marcone Supply, Ryan Roberts worked at Coventry Health Care as a Pre-Authorization Representative from 2009 to 2010. In this role, he was responsible for processing pre-authorization requests. Additionally, he worked at Customer Direct as a Technical Support Agent from 2010 to 2011, where he provided technical assistance to customers, further developing his support skills.
Career Timeline
Ryan Roberts began his career in the technical support field at Customer Direct, where he worked for 11 months. He then transitioned to Coventry Health Care for a period of 9 months. In 2011, he joined Marcone Supply, where he has remained for over a decade, demonstrating stability and commitment in his professional journey.