Ja Qawn Raymond

Ja Qawn Raymond

It Service Desk Technician @ Marcum

About Ja Qawn Raymond

Ja Qawn Raymond is an IT Service Desk Technician at Marcum LLP in Nashville, Tennessee, where he has worked since 2021. He holds multiple Bachelor of Science degrees from Middle Tennessee State University and has a diverse background in IT support roles.

Work at Marcum

Ja Qawn Raymond has been employed at Marcum LLP as an IT Service Desk Technician since 2021. He operates from the office located at 401 Commerce St, Unit 1250, Nashville, TN 37219. In this role, he is responsible for providing technical support and assistance to clients and staff, ensuring efficient IT operations.

Previous Employment Experience

Prior to his current position, Ja Qawn Raymond worked at Asurion as a Premier Support Solutions Representative from 2017 to 2019. He also held the role of PSS Technical Lead at Asurion for a brief period in 2019. Additionally, he served as a Service Agent at Enterprise Holdings from 2017 to 2019 and worked as a Workstation Support Specialist at the Tennessee Department of Finance and Administration from 2019 to 2021.

Education and Expertise

Ja Qawn Raymond studied at Middle Tennessee State University (MTSU) and earned multiple Bachelor of Science degrees. His studies included Liberal Arts and Sciences/Liberal Studies from 2012 to 2016, Computer Engineering Technology/Technician from 2018 to 2022, and another Bachelor of Science from 2013 to 2017. This diverse educational background supports his expertise in IT and technical support.

Technical Skills and Knowledge

Ja Qawn Raymond possesses a solid foundation in IT support and technical assistance, developed through his educational background and work experience. His roles have equipped him with skills in troubleshooting, customer service, and technical problem-solving, essential for his current position at Marcum LLP.

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