Kelly Ross
About Kelly Ross
Kelly Ross serves as the Manager of the Service Desk at Marcum LLP, a position held since 2018 in the Washington D.C. Metro Area. Previously, Ross worked as a Facilities Coordinator at Raffa, PC from 2016 to 2018 and holds a Bachelor's Degree in Physical and Biological Anthropology from The George Washington University.
Work at Marcum
Kelly Ross has been serving as the Manager of the Service Desk at Marcum LLP since 2018. In this role, she oversees the operations of the Service Desk, ensuring efficient support services for clients and internal stakeholders. Her tenure at Marcum spans six years, during which she has contributed to enhancing service delivery and client satisfaction in the Washington D.C. Metro Area.
Previous Experience at Raffa, PC
Prior to her current position, Kelly Ross worked at Raffa, PC as a Facilities Coordinator from 2016 to 2018. In this role, she managed various aspects of facility operations, contributing to the overall efficiency of the organization. Her experience at Raffa provided her with a solid foundation in operational management.
Education and Expertise
Kelly Ross earned her Bachelor’s Degree in Physical and Biological Anthropology from The George Washington University. She attended the university from 1998 to 2002. This educational background has equipped her with analytical skills and a comprehensive understanding of human behavior, which can be beneficial in her managerial role.
Background
Kelly Ross has a professional background that includes significant experience in management and operational roles. Her career path reflects a commitment to service excellence and operational efficiency. She has worked in both facilities coordination and service desk management, showcasing her versatility in different organizational contexts.