Lauren Waterhouse
About Lauren Waterhouse
Lauren Waterhouse is a Desktop Engineer at Marcum LLP, where she has worked since 2019. She has extensive experience in IT support roles, including managing Group Policy and software deployments for a large user base.
Work at Marcum
Lauren Waterhouse has been employed at Marcum LLP since 2019 as a Desktop Engineer. In this role, she is responsible for configuring and managing Group Policy and PowerBroker within the firm's IT environment. Prior to her current position, she worked as a Desktop Operations Analyst from 2016 to 2017 and as a Service Support Technician from 2015 to 2016. Additionally, she served as a Junior Desktop Engineer from 2017 to 2019. Her tenure at Marcum LLP spans over five years, during which she has contributed to various IT support functions.
Education and Expertise
Lauren Waterhouse earned a Bachelor of Science (BS) degree in Computer Information Systems from the State University of New York College at Brockport, completing her studies from 2009 to 2013. This educational background provides her with a solid foundation in IT principles and practices, which she applies in her current role and previous positions.
Background in IT Support
Before joining Marcum LLP, Lauren Waterhouse gained valuable experience in IT support roles. She worked as a User Support Technician/Student Manager at The College at Brockport State University of New York from 2011 to 2013. She also held the position of Desktop Support Specialist at Quinnipiac University from 2014 to 2015. These roles helped her develop skills in user support and desktop management.
Technical Responsibilities
In her current position as a Desktop Engineer, Lauren Waterhouse manages software updates and deployments for approximately 2000 users utilizing SCCM and PowerShell. Her responsibilities include ensuring that the IT environment remains up-to-date and secure through effective management of software and system configurations.