Benjamin Guthrie
About Benjamin Guthrie
Benjamin Guthrie is a QA Analyst at Mark43, where he has worked since 2020, and previously served as a Customer Help Desk Specialist since 2018. He holds a Bachelor of Science degree from Brigham Young University - Idaho and has experience in educational technology and user support.
Work at Mark43
Benjamin Guthrie has been employed at Mark43 since 2018. He initially served as a Customer Help Desk Specialist for six years, providing user support and assistance. In 2020, he transitioned to the role of QA Analyst, where he has worked for four years. His experience in both positions highlights his career growth within the company and his ability to adapt to different roles.
Education and Expertise
Benjamin Guthrie earned a Bachelor of Science degree in University Studies from Brigham Young University - Idaho, where he studied from 2013 to 2017. His educational background includes a focus on learning systems, which aligns with his interest in educational technology. He also attended Mesa Community College for one year from 2009 to 2010, further contributing to his foundational knowledge.
Background
Before joining Mark43, Benjamin Guthrie worked as a QA Intern at Edupoint Educational Systems, LLC in 2017 for four months. This role provided him with initial experience in quality assurance within the educational technology sector. His background includes a combination of technical support and quality assurance, enhancing his skill set in the field.
Career Progression
Benjamin Guthrie's career reflects a clear progression from customer support to quality assurance. Starting as a Customer Help Desk Specialist, he developed skills in user support that complemented his later role as a QA Analyst. This transition demonstrates his ability to grow and adapt within the technology sector, particularly in roles that require both technical knowledge and user interaction.