Caitlin G.
About Caitlin G.
Caitlin G. is a Customer Experience Manager with a background in customer success and market development. She has worked for several companies, including SAP Concur, QorusDocs, and Mark43, and holds a Bachelor of Science degree from Arizona State University.
Current Role at Mark43
Caitlin G. serves as the Customer Experience Manager at Mark43, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for users of the company's products. Her responsibilities include managing customer feedback, implementing improvement strategies, and collaborating with cross-functional teams to address customer needs.
Previous Experience at SAP Concur
Caitlin G. worked at SAP Concur from 2018 to 2020 as a Market Development professional. During her two years in Bellevue, Washington, she contributed to the growth of the company by identifying market opportunities and supporting the development of strategies to enhance product visibility and customer engagement.
Career at QorusDocs
From 2020 to 2022, Caitlin G. held the position of Customer Success Manager at QorusDocs. Over the course of two years, she focused on ensuring customer satisfaction and success with the company's solutions. Her role involved working closely with clients to understand their needs and provide tailored support.
Education at Arizona State University
Caitlin G. earned her Bachelor of Science degree from Arizona State University. Her educational background provided her with foundational knowledge and skills that she has applied throughout her career in customer experience and success management.
Volunteer Experience at Career Evolutions, LLC.
Caitlin G. volunteered as a Social Media Coordinator at Career Evolutions, LLC. from 2011 to 2012. During this year-long role, she managed social media content and engagement, contributing to the organization's online presence and outreach efforts.