Tony Pham
About Tony Pham
Tony Pham is a Software Support Specialist with extensive experience in server management and database support. He has worked at notable companies such as Veritas Technologies, Clari, and Kinetics, and is currently employed at Mark43.
Work at Mark43
Tony Pham has been employed at Mark43 as a Software Support Specialist since 2024. In this role, he is responsible for providing technical support and assistance related to software applications. His expertise in server management and database support enhances the efficiency of the support team. His current position allows him to apply his extensive knowledge of both Microsoft and open-source technologies.
Previous Experience at Veritas Technologies LLC
Prior to joining Mark43, Tony Pham worked at Veritas Technologies LLC as a Principal Technical Support Engineer from 2012 to 2019. During his seven years at the company, he was based in Lake Mary, Florida, where he focused on providing technical support and solutions to clients. His role involved troubleshooting complex issues and ensuring customer satisfaction through effective problem resolution.
Experience at Clari
Tony Pham served as a Senior Technical Support Engineer at Clari from 2019 to 2024. In this position, he utilized his skills in server management and database support to assist clients with technical issues. His experience in this role contributed to the overall effectiveness of the support team and the satisfaction of Clari's customers.
Background in Server Management and Database Support
Tony Pham has a strong background in server management, particularly with Microsoft Windows Server 2008 and CentOS. He possesses expertise in managing and supporting MySQL and MSSQL databases. Additionally, he has experience with email server platforms, specifically MS Exchange 2003-2010 and SBS2011. His knowledge of both Microsoft and open-source technologies, including IIS, Apache, and Asterisk, further supports his capabilities in technical support.
Education and Expertise
Tony Pham studied at the University of Central Florida, where he pursued a Bachelor of Science degree in Computer Science and Engineering, achieving his degree since 2000. His educational background provides a solid foundation for his technical skills and expertise in software support and server management.