Roy Jenks
About Roy Jenks
Roy Jenks serves as the Director of Customer Experience at MarketMuse, where he has worked since 2021. He has held various leadership roles in customer success and operations across multiple companies, including Notorious Online and Surfer.
Current Role at MarketMuse
Roy Jenks serves as the Director of Customer Experience at MarketMuse, a position he has held since 2021. In this role, he is responsible for overseeing the planning and execution of customer engagement strategies. His focus is on enhancing the overall customer experience, ensuring that clients receive effective support and solutions tailored to their needs.
Previous Experience at Notorious Online
Before joining MarketMuse, Roy Jenks worked at Notorious Online as the Head of Operations from 2019 to 2021. His role involved managing operational processes and ensuring efficient workflow in a remote setting. This experience contributed to his understanding of digital operations and customer service dynamics.
Background in Digital Marketing Consulting
Roy Jenks operated as a Digital Marketing Consultant at RoyJenks.com from 2014 to 2021. During this seven-year period, he provided marketing strategies and insights to various clients. His consultancy work focused on enhancing online presence and optimizing marketing efforts.
Educational Background in Sports Studies
Roy Jenks studied Sports Studies at De Montfort University from 1995 to 1998. This three-year program provided him with foundational knowledge that he has applied throughout his career, particularly in understanding team dynamics and strategic planning.
Role at WEED.com
In 2023, Roy Jenks took on the role of Chief Operating Officer at WEED.com. He manages a portfolio of premium domain properties, including weed.com. His responsibilities include developing and executing marketing strategies with a focus on organic search, enhancing the visibility and reach of the brand.