Scott S.
About Scott S.
Scott S. is a Call Center Manager at Marketopia, where he focuses on nurturing talent and fostering professional growth. He has a background in business development and holds a Bachelor of Science in Computer Science from the University of South Florida.
Work at Marketopia
Scott S. currently serves as the Call Center Manager at Marketopia, a position he has held since 2023. His role is based in Pinellas Park, Florida, where he oversees call center operations. Prior to this, he worked at Marketopia as a Tele Campaign Success Manager from 2021 to 2023 and as a Team Lead from 2016 to 2021. In these roles, he contributed to the development of strategies that enhanced team performance and customer engagement.
Education and Expertise
Scott S. earned a Bachelor of Science in Computer Science from the University of South Florida, where he studied from 2010 to 2012. He also holds an Associate of Arts degree in General Studies from the State College of Florida-Manatee-Sarasota, completed from 2008 to 2010. His educational background supports his expertise in managing teams and developing business strategies.
Background
Scott S. has a diverse professional background, having worked in various roles that emphasize business development and team management. He was a Business Development Manager at CompuWorks Ltd. from 2017 to 2020 and a Business Development Representative at MANASOTA OPTICS INC from 2012 to 2016. His experience spans over a decade, focusing on nurturing talent and fostering professional growth.
Leadership Approach
Scott S. prioritizes creating a positive work environment that promotes collaboration, trust, and well-being among team members. He fosters a culture of appreciation and recognition, which contributes to high employee morale and retention. His leadership style emphasizes open communication, innovation, and the empowerment of teams to achieve their goals.
Coaching and Mentorship
Scott S. has a strong focus on nurturing talent through coaching and mentorship. He provides performance feedback to guide team members in their professional growth. His approach is centered on setting ambitious yet attainable goals, aligning team objectives with the organizational vision to drive success.