Laura Teape
About Laura Teape
Laura Teape is a Customer Operations Executive currently employed at Marshmallow, where she has worked since 2021. She has a background in customer service and education, having held various roles including Customer Service Advisor at The Entertainer and Session Leader at HartbeepsUK.
Current Role at Marshmallow
Laura Teape serves as a Customer Operations Executive at Marshmallow. She has held this position since 2021. In this role, she is responsible for overseeing customer service operations and ensuring a high level of customer satisfaction. Her experience in customer service contributes to the efficiency and effectiveness of the operations team.
Previous Experience at The Entertainer
Before joining Marshmallow, Laura worked at The Entertainer as a Customer Service Advisor. Her tenure lasted for three months in 2020, during which she was based in Amersham, England. In this role, she engaged with customers to address inquiries and resolve issues, gaining valuable experience in customer relations.
Experience as Session Leader at HartbeepsUK
Laura Teape worked as a Session Leader at HartbeepsUK from 2018 to 2021. Over the course of three years, she facilitated sessions that focused on early childhood development through music and play. This position allowed her to enhance her skills in communication and group management.
Education at University of Sussex
Laura studied at the University of Sussex from 2014 to 2018, where she earned a Bachelor of Arts with Honours in Spanish and Italian. This four-year program provided her with a strong foundation in language and cultural studies, which supports her professional endeavors.
Language Studies at Università degli studi Roma TRE
In addition to her studies at the University of Sussex, Laura attended Università degli studi Roma TRE for one year, from 2016 to 2017. She focused on Romance Languages, Literatures, and Linguistics, further enhancing her linguistic skills and cultural understanding.