Matthew Scott
About Matthew Scott
Matthew Scott is a Customer Operations Specialist at Marshmallow, where he has worked since 2021. He previously held roles at Thomson Keene and Marshmallow, and he holds a Bachelor of Arts in History from Loughborough University.
Work at Marshmallow
Matthew Scott has been employed at Marshmallow since 2021 as a Customer Operations Specialist. In this role, he is responsible for managing customer inquiries and ensuring a high level of service. Prior to his current position, he worked at Marshmallow as a Customer Operations Executive from 2020 to 2021, where he contributed to improving customer support processes.
Previous Experience at Thomson Keene
Matthew Scott has experience working at Thomson Keene, where he held two positions in 2018. He worked as a Support Consultant for two months, providing assistance to clients in London, United Kingdom. Additionally, he served as a Researcher for two months, contributing to various research projects.
Education and Expertise
Matthew Scott studied at Loughborough University from 2014 to 2018, where he earned a Bachelor of Arts (BA) degree in History. He also participated in an Erasmus program at Universidad Carlos III de Madrid from 2016 to 2017, enhancing his academic experience and cultural understanding.
Career Progression
Matthew Scott's career has progressed from research and support roles to a focus on customer operations. His experience at Thomson Keene provided foundational skills that he later applied in his roles at Marshmallow. His current position as a Customer Operations Specialist reflects his commitment to customer service and operational efficiency.