Sawida Magba Kamara
About Sawida Magba Kamara
Sawida Magba Kamara is a Customer Support Executive at Marshmallow, where she has contributed to the company's growth and high customer satisfaction ratings since 2021. She has a diverse background in customer-facing roles and a strong educational foundation in mathematics and entrepreneurship.
Work at Marshmallow
Sawida Magba Kamara has been employed as a Customer Support Executive at Marshmallow since 2021. In this role, she contributes to the company's customer service operations, which support its tech-centric car insurance offerings. Over the past three years, she has played a part in Marshmallow's growth, helping to provide insurance to tens of thousands of customers. The company has achieved a 4.6-star rating on Trustpilot, reflecting the effectiveness of its customer support team.
Education and Expertise
Sawida Magba Kamara holds a Master of Science in Entrepreneurship and Innovation Management from Loughborough University London, which she completed from 2020 to 2021. She also earned a Bachelor of Science in Financial Mathematics from the University of Leicester, studying there from 2014 to 2018. Additionally, she has a strong foundation in mathematics, economics, and business studies, having completed A-levels at Chatham Grammar School for Boys. Her educational background supports her expertise in leadership and LINUX operating systems, as well as proficiency in Microsoft Office applications.
Background
Sawida Magba Kamara has a diverse professional background, having worked in various roles across multiple industries. Prior to her current position at Marshmallow, she served as an Account Manager at The Guardian for one year and worked as an SAP Functional Consultant at Capgemini. Her experience also includes roles as an actuarial consultant intern at Aon and sales assistant positions at Sainsbury's and schuh. Additionally, she was involved in youth leadership as the Youth Vice Chair of the Black History Trust at Medway Council.
Previous Experience
Before joining Marshmallow, Sawida Magba Kamara accumulated significant experience in customer-facing roles. She worked at The Guardian as an Account Manager and at Capgemini as an SAP Functional Consultant. Her earlier roles include being an actuarial consultant intern at Aon and various sales assistant positions. She also served as the Events Manager for the Afro-Caribbean Society at the University of Leicester Students' Union. This range of experiences has equipped her with a solid understanding of IT project life cycles and customer service.
Contributions to Community and Leadership
Sawida Magba Kamara has demonstrated leadership skills through her involvement with the National Citizen Service and as the Youth Vice Chair of the Black History Trust at Medway Council. Her role in these organizations highlights her commitment to community engagement and youth development. Additionally, her work as Events Manager for the Afro-Caribbean Society at the University of Leicester Students' Union showcases her ability to organize and lead events that foster community among students.