Tenisha Pandya

Tenisha Pandya

Customer Operations Specialist @ Marshmallow

About Tenisha Pandya

Tenisha Pandya is a Customer Operations Specialist based in London, England. She has a background in Policy, Politics and Economics, having graduated with First Class Honours from the University of Birmingham.

Work at Marshmallow

Tenisha Pandya currently serves as a Customer Operations Specialist at Marshmallow, a role she has held since 2021. In this position, she focuses on enhancing customer experiences and streamlining operations. Prior to this, she worked as a Customer Operations Executive for 10 months, starting in 2020. Her experience in customer operations spans over three years, contributing to her expertise in the field.

Education and Expertise

Tenisha Pandya studied at the University of Birmingham, where she earned a BA in Policy, Politics, and Economics (PPE) with First Class Honours. Her academic journey lasted from 2017 to 2020, equipping her with a strong foundation in analytical and critical thinking skills relevant to her current role in customer operations.

Background

Tenisha Pandya has a background in customer operations, with experience in both executive and specialist roles. Her career began in 2020, and she has consistently worked in London, England. This geographical focus has allowed her to develop a deep understanding of the customer service landscape in the UK.

Professional Experience

Tenisha Pandya has accumulated significant professional experience in customer operations. She transitioned from a Customer Operations Executive to a Customer Operations Specialist within a year, demonstrating her growth and adaptability in the field. Her roles have involved direct interaction with customers and the implementation of operational improvements.

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