Justin Vigeant
About Justin Vigeant
Justin Vigeant is a Manager of Claims Administration at Martin's Point Health Care, where he has worked since 2019. He has a background in claims administration and hospitality, with a Bachelor of Arts in History from the University of Massachusetts at Lowell.
Current Role at Martin's Point Health Care
Justin Vigeant serves as the Manager of Claims Administration at Martin's Point Health Care, a position he has held since 2019. In this role, he oversees the claims processing operations, ensuring efficiency and accuracy in the management of claims. His responsibilities include leading a team and implementing strategies to improve workflow and service delivery. Vigeant's experience in claims administration is complemented by his previous roles within the organization, allowing him to leverage his knowledge for operational improvements.
Previous Experience at Martin's Point Health Care
Prior to his current position, Justin Vigeant held several roles at Martin's Point Health Care. He worked as a Supervisor of Claims Administration from 2016 to 2018, where he managed claims processing teams. Before that, he served as Supervisor of Member Services/Provider Inquiry for one year and as a Member Services/Provider Inquiry representative for one year. His diverse experience within the organization has provided him with a comprehensive understanding of the health care claims process.
Background in Hospitality
Before entering the health care industry, Justin Vigeant worked at Not Your Average Joe's as a Hospitality Specialist from 2006 to 2013. This role involved providing customer service and managing guest experiences. His background in hospitality has contributed to his skills in team building and event management, which are essential in his current managerial role.
Education and Academic Background
Justin Vigeant earned his Bachelor of Arts (BA) in History from the University of Massachusetts at Lowell, completing his studies from 2008 to 2013. His academic background has equipped him with critical thinking and analytical skills, which he applies in his professional roles, particularly in claims administration and team management.
Specialization in Workforce Management
Justin Vigeant specializes in managing both in-person and remote workforces effectively. He has implemented LEAN awareness and training programs aimed at enhancing operational efficiency within his teams. His focus on building trusting relationships through open communication and transparency has been a key aspect of his management style.