Matthew H Orlando
About Matthew H Orlando
Matthew H Orlando serves as the Vice President of Health Plan Products at Martin's Point Health Care, where he has implemented innovative marketing strategies to enhance customer engagement. With a background in service operations and sales management at companies like Aetna and Arcadian Health Plan, he has a strong track record in health plan operations and client service strategies.
Work at Martin's Point Health Care
Matthew H Orlando currently serves as the Vice President of Health Plan Products at Martin's Point Health Care, a position he has held since 2021. In this role, he has implemented innovative marketing strategies that have significantly improved customer engagement. Additionally, he has developed client service strategies that effectively address customer needs, demonstrating a commitment to enhancing operational efficiency and customer satisfaction within the organization.
Previous Experience at Aetna
Before joining Martin's Point, Matthew Orlando worked at Aetna, a CVS Health Company, as the Director of Service Operations from 2015 to 2021. During his six years in this role, based in the Portland, Maine area, he focused on optimizing service operations and enhancing the overall customer experience.
Career at Arcadian Health Plan
Matthew Orlando has extensive experience in the health insurance sector, having worked at Arcadian Health Plan from 2007 to 2012. He held several positions, including Sales Analyst, Manager of Sales & Marketing Analytics, and Director of Sales Operations. His tenure at Arcadian Health Plan allowed him to develop a strong foundation in sales operations and analytics.
Educational Background
Matthew Orlando studied at Bates College, where he earned a Bachelor of Arts (B.A.) in Economics from 2001 to 2005. His educational background has provided him with a solid understanding of economic principles, which he has applied throughout his career in health plan operations and management.
Coaching Experience
In addition to his professional career in health care, Matthew Orlando served as an Assistant Coach for the Freshman Football team at Cheverus High School from 2012 to 2013. This role allowed him to contribute to youth sports and demonstrate leadership outside of his primary career focus.