Megan Casavant
About Megan Casavant
Megan Casavant serves as the Contact Center Operations Supervisor at Martin's Point Health Care in Portland, Maine, where she has worked since 2018. With a strong background in healthcare management, crisis intervention, and compliance with HIPAA, she co-leads a team of over 50 employees in a dynamic call center environment.
Work at Martin's Point Health Care
Megan Casavant has been serving as the Contact Center Operations Supervisor at Martin's Point Health Care since 2018. In this role, she co-leads a team of over 50 employees within a fast-paced call center environment. Her responsibilities include ensuring compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA) and managing daily operations to enhance service delivery. Prior to her current position, she worked as a PSR Lead in Biddeford, Maine, from 2016 to 2018, contributing to the organization’s commitment to quality healthcare services.
Education and Expertise
Megan Casavant has a diverse educational background. She studied at the University of Maine at Machias from 1999 to 2002. She later earned a Bachelor's degree in Social Work from the University of Southern Maine between 2004 and 2006. Currently, she is pursuing a Master's degree in Health Care Administration at Colorado State University Global, expected to be completed in 2026. Her academic pursuits complement her extensive experience in crisis intervention and case management within the healthcare sector.
Background in Healthcare
Megan Casavant has over 16 years of experience in the healthcare industry. She worked at Maine Medical Center as a Patient Access Representative from 2003 to 2016, where she gained valuable insights into patient care and access services. This experience laid the foundation for her subsequent roles in healthcare operations and management. Her extensive background in the field enhances her ability to lead teams effectively and manage complex situations.
Fundraising Experience
Megan Casavant has a strong background in fundraising for nonprofit organizations. This experience has equipped her with skills in community engagement and resource mobilization, which are essential for supporting healthcare initiatives. Her involvement in fundraising activities reflects her commitment to improving healthcare access and services within her community.