Rebecca Messer
About Rebecca Messer
Rebecca Messer is a Contact Center Supervisor at Martin's Point Health Care in Portland, Maine, where she has worked since 2019. She has a background in massage therapy and has completed some college coursework at the University of Southern Maine.
Work at Martin's Point Health Care
Rebecca Messer has been serving as the Contact Center Supervisor at Martin's Point Health Care since 2019. In this role, she oversees the operations of the contact center, ensuring efficient communication and service delivery to patients. Prior to her current position, she worked as a Patient Services Representative at the same organization from 2018 to 2019. This experience provided her with a foundational understanding of patient interactions and the healthcare service environment.
Education and Expertise
Rebecca Messer completed her high school education at Windham High School, attending from 1996 to 1998. She then pursued studies in Massage Therapy at the North Eastern Institute of Whole Health, where she earned her license in Therapeutic Massage from 1999 to 2000. Additionally, she attended the University of Southern Maine from 2006 to 2008, completing some college coursework. This educational background contributes to her skills in communication and patient care.
Background
Rebecca Messer has a diverse background that includes both healthcare and customer service experience. Her early education laid the groundwork for her career, and her training in massage therapy provided her with insights into patient care and wellness. Her roles at Martin's Point Health Care reflect her commitment to supporting patients and enhancing their healthcare experience.
Career Progression
Rebecca Messer's career at Martin's Point Health Care demonstrates a clear progression in responsibilities. Starting as a Patient Services Representative, she gained valuable experience in patient interactions and service delivery. Her advancement to Contact Center Supervisor in 2019 indicates her ability to manage teams and improve operational efficiency within the healthcare setting.